Legal Guidelines
Legal guidelines and requirements for the Islander Connect platform.
These Terms of Service govern use of Islander Connect, including marketplace browsing, storefront operations, content publishing, payments, and platform administration. By accessing or using the platform, each user agrees to follow these terms and all related policies referenced here.
Islander Connect provides a marketplace for buyers, sellers, partners, and administrators. The platform may offer product listings, support flows, community content, notifications, blog publishing, and compliance workflows.
Users must provide accurate account information, protect their account credentials, and use the platform lawfully. Users may not misuse payment systems, impersonate others, interfere with platform operations, or submit misleading commercial information.
Sellers are responsible for listing accuracy, lawful fulfillment, payout readiness, and communication related to their products. Buyers are responsible for providing accurate shipping details, completing payment authorizations honestly, and using purchased goods lawfully.
Buyer payments are collected on the platform by our payment processor (Stripe). Seller payouts are made by Direct Bank Deposit (ACH) to the bank account a seller links, or through a connected payout provider account where available. Platform fees, payout timing, and provider requirements are governed by the Payment Policy, Seller Agreement, and any payout controls configured by Islander Connect.
By registering an account on Islander Connect, you agree that we may send you electronic messages (including emails, platform alerts, and notifications) and physical mailers to your verified shipping address. These communications may cover transactional updates, account security, platform newsletters, product announcements, and promotional marketing materials. You may opt out of receiving promotional and marketing communications at any time by following the unsubscribe instructions included in those messages or updating your dashboard preferences.
For storefront payouts, Islander Connect processes payouts directly to your standard linked bank checking or savings account (such as Bank of Saipan, Bank of Guam, Bank of Hawaii, or First Hawaiian Bank) via the standard Automated Clearing House (ACH) network.
* Bank Account Accuracy & Responsibility: You are exclusively responsible for ensuring that the routing number, account number, legal account name, and account type linked to your storefront are 100% correct and accurate. You agree that Islander Connect bears no responsibility or liability for any lost, returned, or misdirected payouts resulting from typographical errors, transposed digits, or incorrect credentials entered by you.
* Payout Clearing Times: Once a payout batch is approved and executed by platform operations, funds typically take 2 to 5 business days to clear and settle into your local bank account, subject to standard banking holidays, regional routing schedules, and your bank's specific processing times.
* Bilateral Contract Settlement: All direct deposit payouts constitute the settlement of your bilateral commercial consignment contract with Islander Connect. Ad Astra Tendere LLC, which operates Islander Connect, is the Merchant of Record (MoR) for all buyer transactions and handles payment collection on your behalf.
Users retain responsibility for the content they submit. Islander Connect may review, suspend, remove, or restrict content, storefronts, or accounts that violate policy, create platform risk, or harm trust and safety.
The platform may suspend, restrict, or terminate access when a user violates platform rules, fails compliance checks, creates fraud or abuse risk, or exposes Islander Connect to legal or operational harm.
Platform services are provided on an as-available basis. Islander Connect does not guarantee uninterrupted service, uninterrupted payment provider availability, or uninterrupted third-party integrations. Liability is limited to the maximum extent permitted by applicable law.
These terms work together with the Privacy Policy, Acceptable Use Policy, Refund Policy, Payment Policy, Community Guidelines, Buyer Terms, Seller Agreement, Partner Agreement, and any applicable data processing terms.